FAQs
Frequently Asked Questions
How long does shipping take?
All orders are processed within 24 hours.
Estimated delivery times:
- Australia: 5–8 business days
- United States: 5–8 business days
- United Kingdom: 5–8 business days
- Canada: 5–8 business days
- Other International Destinations: 5–10 business days
Please note that delivery times are estimates and may vary due to customs clearance, public holidays, weather conditions, or carrier delays.
Where is my order?
Once your order has shipped, you'll receive a tracking number by email.
Tracking information may take 24–72 hours to update.
Can I change or cancel my order?
If your order hasn't been processed yet, we'll do our best to help.
Please contact us as soon as possible at:
chuppyco.store@gmail.com
Do you ship internationally?
Yes.
We currently ship to multiple countries, including Australia, the United States, the United Kingdom, and Canada.
What payment methods do you accept?
We accept secure payments through:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- PayPal
- Discover
What if my item arrives damaged?
Please contact us within 3 days of delivery with your order number and photos of the item.
We'll work quickly to make it right.
How can I contact CHUPPY?
Email us anytime at:
chuppyco.store@gmail.com
Our customer support team is available 24 hours a day, 7 days a week.
Stay Cute. Stay CHUPPY.
