Shipping Policy

Thank you for shopping with CHUPPY.

We do our best to process and ship every order as quickly as possible so your pet can enjoy their new favourite piece soon.

Processing Time

Orders are usually processed within 24 hours after your order is placed.

During busy periods, holidays, or promotional events, processing may take slightly longer.

Estimated Delivery Time

Once your order has been processed and shipped, estimated delivery time is usually:

- Australia: 5–8 business days

- United States: 5–8 business days

- United Kingdom: 5–8 business days

- Canada: 5–8 business days

- Other International Destinations: 5–10 business days

Please note that delivery times are estimates and may vary depending on your location, local courier service, customs processing, holidays, or unexpected shipping delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Please allow 24 hours for tracking updates to appear after your order has been dispatched.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

CHUPPY is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address, please contact us as soon as possible at chuppyco.store@gmail.com

Lost or Delayed Packages

If your package appears to be delayed, please check your tracking information first.

If your order has not arrived after the estimated delivery window, contact us at chuppyco.store@gmail.com and our team will be happy to assist you.

Contact Us

If you have any questions about shipping or delivery, please contact us anytime at:

chuppyco.store@gmail.com 

Stay Cute. Stay CHUPPY.