Return & Refund Policy

At CHUPPY, your satisfaction is important to us.

If you're not completely happy with your purchase, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

- Be unused and in their original condition

- Be returned in the original packaging

- Not show signs of wear, damage, or misuse

Please contact us before sending any item back.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return once opened or used.

Items marked as final sale or clearance are also non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refunds

Once your return has been received and inspected, we'll notify you of the approval status.

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for your bank or payment provider to process the refund.

Exchanges

We currently do not offer direct exchanges.

If you'd like a different item, please place a new order after your refund has been processed.

Contact Us

If you have any questions about returns or refunds, contact us anytime at:

chuppyco.store@gmail.com

Stay Cute. Stay CHUPPY.